Medicaid Questions 

Families are receiving letters from the Ohio Department of Medicaid because it's open enrollment time. People on Medicaid need to choose a managed care plan unless they are on a DD waiver.
For information click here.


  The Stark DD Service and Support Administrators assist 1,723 individuals and their families to identify and acquire appropriate service and support. Individuals can choose these services for themselves among a variety of resources. 

Service and Support Administration provides advocacy to safeguard the rights and protect the interests and choices of eligible individuals. Administrators also monitor and work closely with agencies and organizations that provide services to individuals with mental retardation and other developmental disabilities.

Service and Support Administrators work with individuals and families to identify:
  •  Issues and concerns of the individual and/or family
  •  Outcomes that are important to the individual and family
  • Resources which an individual may need
  • Individual and family supports and strengths
  • The services and supports that will maintain and enhance the individuals health, safety and welfare
  • Transition Planning for Youth ages 14-22 moving from school to adulthood
  • Family Support Services (FSS) funding to assist families to support their loved ones/children in the family home. Read here for more information or email

Specifically, Ohio law mandates the Service and Support Administration within each county board of DD to provide the following services:

• Needs Assessment to determine the services needed and requested by an individual
• Service Coordination and Linkage to identify, assess, and link eligible individuals with the appropriate
  educational, vocational, or residential setting to ensure that appropriate services are being provided
  while reducing duplication of services
• Individual Service Monitoring to assure that all services are being appropriately delivered according     to the individual's service plan and in accordance with the established time lines
• Crisis Intervention to provide necessary emergency services to eligible individuals and their families
  on a 24-hour basis
• Information and referral to respond to questions and requests from individuals in the community
  regardless of their eligibility for services. Here are some of the community resources available to families: Adult Advocacy and Support; Child Advocacy and Support; Benefits, Employment, Public Assistance; Housing, Food, Utilities, Transportation Assistance; Adult Health Care; Child Health Care.

Download a complete pamphlet on the Service and Support Administration & Investigative Services here.

Also helpful to families is the new Service and Support Administration Handbook, published by the Ohio Department of Developmental Disabilities in February 2014. Find it here.