Start with the background check
The 30-day review period for your application packet does not begin until all supporting documents are available for review, including background checks.
Because the results of a background check can take up to 45 days, visit a WebCheck location for fingerprinting early in the process, while gathering additional documents and completing training.
Provider Network Management (PNM) Module
The PNM Module is the starting point for the provider certification application. Within this portal, you will be required to enter some basic information that will be shared with the Ohio Department of Medicaid (ODM). You will then be redirected to the PSM portal to complete your provider certification application.
Consistency is key
For consistency, always use the full name of the agency and the DOO. Avoid abbreviating the agency name in PSM and when submitting required documentation.
Choose services carefully
In PSM, click Add Services to add services that the agency will provide. Click Withdraw Services and uncheck any service to end the agency’s certification for that service. Be aware that some services may require additional documentation.
Check your work
It sounds simple, but the most common reasons that applications are delayed for review include documents missing a signature or date where one is required documents scanned and uploaded are too dark or too fuzzy for reviewers to read, or the document title does not match the document that was scanned and submitted.